What to do in case of a veterinary emergency ? We help you from the identification of the emergency to its management. Every minute counts when it comes to the health of your companion.
Not always so simple.
Recognizing a veterinary emergency can be difficult. Signs such as difficulty breathing, significant bleeding, severe pain or seizures indicate an emergency. Sudden changes in your pet’s usual behavior can also signal a serious problem. If you have any doubts about your pet’s condition, consult a veterinarian immediately. Acting quickly can make all the difference.
Even if in doubt.
Our veterinarians are there for you and your pet in case of emergency, even when it is a question of doubt. When you call, we will ask you what the nature of your pet’s veterinary emergency is. Remember to give clear and precise information on the state of health of your pet (breathing, mobility, behavior).
Indeed, your explanations will help us to ensure rapid care.
Always available
We cannot provide a diagnosis over the phone. A veterinarian is required to examine your pet before being able to make a diagnosis and propose a treatment plan.
Referral to the center closest to you.
Depending on the condition of your animal and your needs, you can go to the nearest EVC emergency center or opt for an intervention at your home
We will ensure that you receive complete and appropriate care for the veterinary emergency.
Cutting-edge structures, inspired by the human hospital.
Our veterinary emergency centers are all equipped with human medicine equipment, specially configured for emergency veterinary activity.
Thus, EVC structures can offer your companions a level of care equivalent to that of the best human hospitals.
As soon as you call, we prepare for your arrival and we put everything in place so that your animal is taken care of as quickly as possible.
Ambulance and rescue service.
A veterinarian specially trained in home emergencies will come to your home as quickly as possible. The ambulance and home veterinary service is subject to availability.
Indeed, the veterinarian is equipped with the necessary equipment for diagnoses and procedures to care for your animal at home. In addition, we can provide medical transport for your animal to one of our centers thanks to our ambulance.
Consult the details of home care here (subject to availability).
Our commitment.
Your pet’s well-being is our priority. With empathy and kindness, we take care of your companions, whether for small emergencies or more critical situations.
You can stay with your pet for the entire duration of the consultation and then wait in our waiting rooms while our team performs additional examinations.
A unique medical vehicle in French-speaking Switzerland.
Our vehicles are equipped with all the medical equipment to ensure complete and appropriate care in the comfort of your home.
This service allows you to benefit from quality veterinary care without having to travel, just like a doctor at home who intervenes directly for humans.
Good communication, the key to a good recovery.
Our priority is to always establish smooth and effective communication with you and your treating veterinarian. Indeed, at the end of each consultation, we will systematically send a detailed care report to you and your treating veterinarian.
We work hand in hand with the veterinarian who already knows your animal. We make sure to communicate with him as much as possible: before treatment, during treatment and after his discharge.
100% transparent.
Since we are an emergency service, we must be fast and efficient so that your pet can be treated quickly and have a better chance of recovery:
We can offer you payment facilities (offer in partnership with Blupay subject to eligibility, fees apply and are your responsibility)
We accept cash or bank cards.
Le centre d’urgence vétérinaire EVC Châtel sera bientôt disponible !
En cas d’urgence ou de doute, appellez-nous
Le centre d’urgence vétérinaire EVC Ins sera bientôt disponible !
En cas d’urgence ou de doute, appellez-nous
