1. Your pet's well-being is our priority
Your pet is under continuous surveillance. A veterinarian and an assistant are dedicated to monitoring and caring for it. Blankets and mattress covers are installed to ensure its comfort. Dogs and cats are separated. Contagious animals are separated from other hospitalized animals.
2. We inform you of the situation at all times
Following the overnight hospitalization, a veterinarian from our department will contact you the next morning to inform you of the clinical progress of your pet and will discuss a treatment plan with you.
3. Further care is done in collaboration with your treating veterinarian
If your pet requires longer hospitalization and/or additional examinations, further care is decided jointly with you, the EVC veterinarian and your treating veterinarian.
4. Long-term hospitalizations
If your animal must be hospitalized for longer than the night and continue its stay in a day veterinary practice:
- the choice of practice is made with your agreement and in coordination with your treating veterinarian
- a second invoice will be sent to you by this practice and will correspond to the acts performed by this practice